Common Questions

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Frequently Asked Questions

We’ve compiled answers to some of the most common questions about our services and funeral-related topics. If your question isn’t addressed here, please don’t hesitate to reach out—we’re happy to provide additional information and address any concerns you may have.

What is a funeral?

A funeral is a ceremony to celebrate, honor, and remember the life of someone who has passed away. While customs and traditions vary across cultures and religions, funerals provide a meaningful time and space for loved ones to say goodbye, find comfort, and begin the healing process.

Why have a viewing?

A viewing provides an opportunity for family and friends to see their loved one one last time, allowing for closure and personal goodbyes. It can be a comforting step in the grieving process and provides a chance to reflect on cherished memories.

What is the purpose of embalming?

Embalming temporarily preserves the body, slows natural decomposition, and improves the appearance of the deceased. It is often chosen to prepare the body for viewing, allowing family and friends to have a peaceful and respectful final memory of their loved one.

Is embalming required by law?

In most cases, embalming is not required by law. However, it may be necessary under specific circumstances, such as if there will be a public viewing or if the body will be transported across state or international lines.

What should I say when I run into the bereaved in public?

A simple, heartfelt expression of sympathy is often best. You might say, "I’m so sorry for your loss" or "I’ve been thinking about you." Avoid clichés, and let the person lead the conversation if they wish to share more.

What can I do to help later?

Grief doesn’t end after the funeral. Offering ongoing support is invaluable. Check in regularly, listen without judgment, and help with practical tasks like meals, errands, or childcare. Small gestures, such as sending a thoughtful note, can also make a big difference.

Should I bring my children to the funeral?

It depends on the child’s age, maturity level, and your comfort with discussing death. Funerals can help children understand loss and say goodbye, but it’s important to explain what to expect and ensure they feel prepared.

What do Funeral Directors do?

Funeral Directors handle all aspects of funeral planning and execution, including:

  • Coordinating services and events
  • Preparing the body
  • Filing necessary paperwork, like death certificates
  • Providing guidance on legal and logistical matters
  • Supporting families through the process with compassion

Can I personalize my service?

Absolutely. Personalization can include meaningful elements like music, readings, photos, videos, or displays of personal belongings. Our team is happy to help incorporate unique touches that reflect your loved one’s personality and life story.

What do I do when a death occurs while out of town or away from home?

Contact a local funeral home or us immediately for guidance. We can coordinate with other professionals to bring your loved one home and assist with all necessary arrangements, ensuring a seamless process during a difficult time.

Can I still have viewing & funeral services with cremation?

Yes. Many families choose to have a traditional viewing or funeral service before cremation. This allows loved ones to say goodbye in a meaningful way while still choosing cremation as the final disposition.

How long does the cremation process take?

The cremation process typically takes 2-3 hours, but this can vary depending on the size of the individual and the equipment used. Additional time is required for cooling and processing the remains into ashes.

How can I be sure that the remains I receive are those of my loved one?

We follow strict protocols to ensure the identification and handling of remains. From the time of arrival to the return of ashes, every step is documented and verified to provide you with peace of mind.

Where can I scatter my loved one’s cremated remains? Are there any restrictions?

Cremated remains can often be scattered in meaningful locations, such as a favorite park, beach, or private property (with permission). Local laws and regulations may apply, so it’s best to check with authorities before scattering in public areas.

Can we have a viewing if my loved one has donated organs or had an autopsy?

Yes. Our professionals are skilled in restoring the body to allow for an open-casket viewing, even if organ donation or an autopsy has taken place.

What is a columbarium?

A columbarium is a structure designed to house cremated remains. It typically contains niches where urns are stored, providing a respectful and permanent place for loved ones to visit and remember.

For any additional questions, feel free to contact us. We’re here to guide you with care and clarity.

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